Tuesday, July 17, 2018

Adobe Reader DC Black Cursor Instead of Mouse Pointer (Solved)

Here’s just a quick tip for something that happened to me yesterday.
For some strange reason, Adobe Reader DC started to show up a black square instead of a mouse pointer when over blank areas in a PDF document.

To solve this…errr…strange behavior do the following:

  1. Close Adobe Reader DC

  2. Navigate to:
    C:\Users\username\AppData\Local\Adobe\Acrobat\DC

  3. Locate and delete a file named:
    IconCachesomething.dat

Now open Adobe Reader DC and your mouse point is back!

7 comments:

  1. Success! Many thanks. Andrew

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  2. It works, unlike Adobe help.Thank you.

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  3. Thanks indeed that worked for me

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  4. just had the same issue tonite. solution worked a treat - just remember to show hidden files otherwise you won't find the above path

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  5. Thank you. Worked on Windows 10 Pro machine. Search of C: drive did NOT find the 'iconcache...' file. I had to follow the specific path you provided. 2020/01/22

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