So for some strange reason, when you navigate to your Tenant Status Details, you notice that your MDM authority is Microsoft Office 365 instead of Microsoft Intune?
This can happen for a variety of reasons:
- You may have enabled "Basic security and mobility" a long time ago and you don't remember
- When you first time opened Intune you selected O365 as the MDM Autorithy
- etc.
- Open the Intune for Education with a global admin (https://intuneeducation.portal.azure.com/)
- Next go to "Tenant Settings" and from there select "Microsoft Intune" as the MDM Authority.

